Movie premier: GROWN UPS

Thanks to the great radio stations above (no, really, ClearChannel Radio is upstairs), we got to see the Columbus premier showing of Grown Ups last night.  Check out the trailer for this raunchy reunion comedy.

It's a nice blend of slapstick and chick flick starring Adam Sandler, Kevin James, Chris Rock, David Spade, Rob Schneider, Salma Hayek, etc. 

I was afraid that, like most comedies these days, the funniest parts were all in the previews.  Not the case here.  Laugh-out-loud funny in spots, touching in others, this movie had the theater ROARING with laughter.

A must see!

The customer service perspective: 

Sony sponsored the event, and man, were they MEAN. 

I understand that they didn't want anyone secretly taping/snapping pics while the movie was playing, but they went so far as to keep us all in the OUTSIDE lobby (95 degrees, no AC, no air movement, and about 200 bodies...UGH) for an hour, then until we all removed phones from our persons.  We had to TAKE THEM TO OUR CARS.  

Let me tell you my main issues with this:

• It made all of our vehicles prime targets for thieves.  I wonder how many of the cars got broken into.  Luckily, ours was not one of them.  
• Know what happens when a cell phone gets too hot?  Mine wouldn't turn on till I held it against the AC vent for a few minutes.
• Folks, you gotta trust your customers.  Tell them what your expectations are, then follow through if they don't obey the rules.  Don't punish everyone because you think someone might get mischievous, rude, disruptive or whatever.
  

Once everyone was back inside, they let us all in to the theater, where we were wanded - YES, like in the airport - for recording devices by armed, uniformed officers.

A bit of overkill, I'd say, but meh, I like feeling like a criminal.

Again I ask you, how do your customers feel when they leave your building?