My most favoritist (yes, that's a word) restaurant is just up the street from where I work. XOXOXOXOs to Mexican food! I would marry it if I could. (Stop judging me.)
ANYWAY, besides the DEEEEEEELISHIOUSNESS of it, I love this place because of the customer service. Today I had SEVEN* people assisting me. (I don't need that much help to eat, it's just their way.)
#1 ordered my food AS I STEPPED OUT OF MY CAR.
#2 placed chips and salsa on my table AS I ENTERED THE BUILDING.
#3 brought over my standard margari---Coke.
#4 seated me and told me my food had been ordered.
#5 brought my plate.
#6 refilled my glass. *hic*
#7 cleared my plate.
#4 walked my check up to the register.
#6 brought my change.
#1 asked if the book I brought this week was a good one.
All of these wonderful people work as a well-oiled machine. They run - literally RUN - and SMILE the entire time I am there. And not just for me...for every single customer. Seriously, what other place does that?
From "Bienvenidos!" to "Hasta manana!" they make my lunch an experience, rather than just a meal. Y me gusto mucho.
**Until about three months ago, there would be an 8th person. Arturo would so graciously bring me a bib and go so far as to place it on my chest. (See? These guys GET me.) Arturo has moved back to Mexico. I miss him and his bib placing skills. Adios, mi amigo!
So...how much attention do you give YOUR customers? How personal is it?
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